Privacy & Cookie Policy
There are functionalities on the website that require prior registration to access. This will allow you to have access to "my account" where you will be able to see personal data, delivery addresses, order status... This will allow our system to recognise your data every time you access these functionalities by simply entering your e-mail address and password, thus making your experience on the website quicker and easier.
VIVAVINS, concerned about security and to guarantee and protect the privacy of our customers, we guarantee that the processing of your data is carried out under high levels of security.
Credit card transactions are transmitted via a secure server SSL (Secure Socket Layering). When the letters "http" change to "https", the "s" means that you are in an SSL area, or your browser may also inform you of the security of the site via a pop-up message. SSL encrypts personal information by transporting data.
In order to access certain functionality of the website such as the online shop it will be necessary for you to provide us with your personal information. By submitting such information you warrant to us that it is your true identity, all information you provide to us is true, accurate, current and complete at the time you provide the information to us.
The personal data that you have voluntarily provided will be included in a file owned by VIVAVINS, which will be used to manage your registration as a user, inform you of VIVAVINS products and VIVAVINS promotions through the email account you have provided us with and manage the purchase process in the event that you purchase any of the products in our online shop.
Yolanda Ballester Navarro (VIVAVINS) with registered office at Plaza Mayor, 2 - 46500 Sagunto, Spain, and with Tax ID number 24356526D as the party responsible for the file, undertakes to respect the confidentiality of your personal information. To exercise your rights of access, rectification, cancellation and opposition you must send a written communication from the email account you used to process the registration through our email info@vivavins.com indicating in the subject "about your personal data", and indicating in the text your personal data. and indicating your request in the text, or by sending a letter, accompanied by a copy of your ID card, to the following postal address: VIVAVINS - Plaza Mayor, 2 - 46500 Sagunto, Spain,
By registering as a user, you consent to the processing of your data in the terms indicated.
In the event that you provide personal data of third parties, you guarantee that you have the necessary authorisations for their processing. You are also obliged to inform such third parties of the terms and conditions of the processing of their data.
All information provided by you will be incorporated into a file under the responsibility of the company to process purchase orders, to facilitate browsing and purchasing VIVAVINS products and to provide you with commercial, advertising and/or promotional information. By placing an order, you agree that we may store and process your personal data.
In order to provide its services, VIVAVINS is obliged to provide certain customer data (name, address, telephone number, etc.) to other companies collaborating in the provision of the service (carriers, financial institutions, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out. You expressly authorise the transfer of your personal data for this purpose if this is necessary for the correct management of your order.
The Website uses cookies, small data files that are generated on the user's computer, tablet, smartphone or any other device with information on browsing, in order to allow you to optimise browsing, adapt the design of the page and improve its contents, with the ultimate aim of providing users with a more satisfactory service.
Under no circumstances may cookies damage your computer. On the other hand, the fact that they are active helps us to identify and resolve errors.
Type of cookies we use:
Depending on the entity that manages them:
Own cookies: these are cookies that are sent to your computer from our own equipment or domains and from which we provide the service you request.
Third-party cookies: these are cookies that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. For example, those used by social networks or external content such as Google Maps.
Depending on the length of time they remain activated:
Session cookies: these are a type of temporary cookies that remain in the cookie file of your browser until you leave the website, so that none is recorded on the hard drive of your computer. The information obtained through these cookies is used to analyse web traffic patterns. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.
Persistent cookies: these are a type of cookie that are stored on your hard drive and are read by our website each time you make a new visit. A persistent website has a specific expiry date. The cookie will stop working after that date. We generally use these cookies to facilitate shopping and registration services.
According to their purpose:
Analysis cookies: these are cookies that allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the services provided.
To do this, your browsing on our website is analysed in order to improve the range of products and services we offer.
Advertising cookies: these are cookies that allow the management, in the most efficient way possible, of the advertising spaces that may be included on our website.
Technical cookies: these cookies are necessary for browsing and the proper functioning of our website. They allow, for example, to control traffic and data communication, access restricted areas, carry out the purchase process of an order, use security elements, store content to be able to broadcast videos or share content through social networks.
Personalisation cookies: these are cookies that allow you to access the service with predefined characteristics depending on a series of criteria, such as the language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.
Behavioural advertising cookies: these are cookies that store information on user behaviour obtained through continuous observation. Thanks to them, we can learn about your internet browsing habits and show you advertising related to your browsing profile.
Purpose:
They collect anonymous information about how many times a user visits the site, calculate the start of the session and whether it should be kept open, record the origin of the visits and other similar statistical data.
In order to use this website, it is necessary to install cookies, which in any case collect completely anonymous information. Despite this, the user can configure their browser to block them and, if necessary, delete them. Linked pages such as the payment platform or the training platform may also use cookies to enable the security elements involved in controlling access to restricted areas and browsing in general.
The company VIVAVINS undertakes to treat your personal data with absolute confidentiality, using them exclusively for the purposes indicated, and informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your data and prevent their alteration, loss, treatment and/or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment, in accordance with the provisions of Article 9 LOPD and its implementing regulations approved by Royal Decree 1720/2007, of 21 December.
Configure or disable your cookies:
You can allow, block or delete the cookies installed on your computer by configuring the options of your Internet browser. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory.
In the following links you have at your disposal all the information to configure or disable your cookies in each browser: